The Institute of Corporate and Taxation (ICT) maintains a strict no-refund policy for all payments received. This policy applies to all students, applicants, and service users without exception.

1. Non-Refundable Payments

All fees paid to ICT are non-refundable. This includes but is not limited to:

• Registration fees
• Application fees
• Tuition fees
• Course material costs
• Examination fees
• Certification charges
• Any other service-related payments

Once a payment is made, it is considered final. ICT advises all students to thoroughly review course requirements and financial commitments before proceeding with any transaction.

By completing a payment, the student or client agrees and accepts this no-refund policy in full.

2. Service Cancellation by ICT

If ICT is unable to deliver the service or course for which the fee was paid, no cash refund will be issued. Instead:

• ICT may issue a credit voucher equal to the amount paid.
• The credit can be used for future courses or services offered by ICT.
• Credits are non-transferable and must be used within ICT’s specified timeframe.

3. Exceptional Circumstances

In rare and exceptional cases, ICT may consider refund requests at its sole discretion. These may include:

• Verified medical emergencies
• Death of the student or an immediate family member
• Other critical situations evaluated by ICT management

If a refund is granted:

• A processing fee will be deducted.
• The refund amount will be determined by ICT and is non-negotiable.

4. Policy Coverage

This policy applies to:

• Payments made via ICT’s Learning Management System (LMS)
• Payments made through official ICT platforms or in-person transactions

5. Final Terms            

By proceeding with payment, the student agrees to this policy. ICT reserves the right to update this policy at any time without prior notice.